Privacy policy

Last updated: September 25, 2026

This Privacy Policy describes how Seyoul Skin ("Seyoul Skin," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When changes are made, we may update the "Last updated" date above and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from a variety of sources.

The information we collect and how we use it depends on how you interact with Seyoul Skin.

We may use information we collect to:

  • Process and fulfill your orders.
  • Communicate with you regarding purchases or customer service inquiries.
  • Provide, maintain, and improve our Services.
  • Personalize your shopping experience.
  • Send marketing and promotional communications where permitted.
  • Detect and prevent fraudulent or unauthorized activity.
  • Comply with applicable legal obligations.
  • Protect our business, customers, and legal rights.

Personal Information We Collect

The types of personal information we collect depend on how you interact with our Services.

Information You Provide Directly

Information you provide to us may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Payment confirmation information
  • Account information
  • Customer support communications
  • Product reviews or other content you voluntarily submit

You may choose not to provide certain information, although doing so may prevent you from accessing certain features or completing a purchase.

Information We Collect Automatically

When you interact with our website, we may automatically collect certain information about your device and use of the Services.

This may include:

  • Device information
  • Browser information
  • IP address
  • Network information
  • Pages viewed
  • Products viewed
  • Shopping activity
  • Referring websites
  • Interactions with our website and advertisements

We may collect this information through cookies, pixels, web beacons, and similar technologies.

Information We Receive From Third Parties

We may receive information from third-party service providers that help us operate our business.

These may include:

  • Shopify and other ecommerce technology providers
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers
  • Advertising and marketing platforms
  • Customer service providers
  • Fraud prevention and security providers

Payment providers may collect information necessary to process your transaction, including payment details and billing information.

Information obtained from third parties will be handled in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

Providing Products and Services

We may use your information to:

  • Process payments.
  • Fulfill and deliver orders.
  • Provide order confirmations and shipping updates.
  • Manage returns, refunds, and exchanges.
  • Maintain customer accounts.
  • Respond to customer support requests.
  • Provide features associated with your account.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to provide marketing and promotional communications.

This may include email, SMS, online advertising, or other marketing communications.

We may also use information about your interaction with our Services to make advertising more relevant.

You may opt out of promotional emails at any time using the unsubscribe link contained in our marketing emails.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to suspected fraudulent, malicious, unauthorized, or illegal activity.

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

Customer Support and Service Improvement

We may use your information to respond to questions, provide customer support, analyze our Services, and improve the customer experience.

Cookies

Like many ecommerce websites, Seyoul Skin uses cookies and similar technologies.

Cookies may be used to:

  • Keep our website functioning properly.
  • Remember your preferences.
  • Maintain your shopping cart.
  • Understand how visitors use our website.
  • Measure website performance.
  • Improve our Services.
  • Support marketing and advertising.
  • Provide more relevant advertising.

You can configure your browser to reject or remove certain cookies.

However, disabling cookies may affect some website features or prevent parts of the Services from functioning correctly.

Where applicable, we may also recognize privacy preference signals such as Global Privacy Control (GPC) in accordance with applicable privacy laws.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, including with:

  • Ecommerce and technology providers.
  • Payment processors.
  • Shipping and fulfillment partners.
  • Customer support providers.
  • Cloud and hosting providers.
  • Analytics providers.
  • Marketing and advertising partners.
  • Professional advisers.
  • Affiliates and related companies.

We may also disclose information when you direct or authorize us to do so.

Information may also be disclosed where reasonably necessary to:

  • Comply with applicable laws or legal processes.
  • Respond to lawful government requests.
  • Enforce our agreements and policies.
  • Protect our rights or the rights of our customers.
  • Investigate suspected fraud or illegal activity.
  • Complete a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Advertising and Data Sharing

Depending on applicable law and the technologies used by our website, certain disclosures of personal information to advertising or marketing partners may be considered "selling," "sharing," or use for "targeted advertising."

Where required by law, you may have the right to opt out of these activities.

We do not use sensitive personal information for the purpose of inferring characteristics about you except where permitted by applicable law.

User-Generated Content

Our Services may allow customers to submit reviews, photographs, comments, or other user-generated content.

Information submitted to public areas of our website may become publicly accessible.

Please consider carefully what information you choose to make publicly available.

Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for purposes including:

  • Providing our Services.
  • Maintaining customer accounts.
  • Processing transactions.
  • Meeting legal and regulatory obligations.
  • Resolving disputes.
  • Preventing fraud.
  • Enforcing agreements and policies.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights concerning your personal information.

These may include the right to:

  • Access / Know — Request information about personal data we maintain about you.
  • Delete — Request deletion of certain personal information.
  • Correct — Request correction of inaccurate personal information.
  • Data Portability — Request a copy of certain personal information in a portable format.
  • Opt Out — Opt out of certain selling, sharing, or targeted advertising activities where applicable.
  • Restrict Processing — Request limitations on certain processing activities where applicable.
  • Withdraw Consent — Withdraw consent where processing is based on your consent.
  • Appeal — Appeal certain decisions concerning privacy requests where provided by applicable law.

These rights are not absolute and may vary depending on your jurisdiction.

We may need to verify your identity before processing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option contained in those communications.

Even after opting out of marketing communications, we may continue sending transactional or service-related communications, including:

  • Order confirmations
  • Shipping notifications
  • Account notices
  • Security alerts
  • Customer service communications

International Users

If you access our Services from outside the United States, your information may be transferred, stored, or processed in countries other than the country in which you reside.

Where required, we use appropriate safeguards for international transfers of personal information.

For transfers subject to European or UK data protection laws, this may include recognized contractual safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Complaints

If you have questions or complaints regarding how Seyoul Skin processes your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Seyoul Skin

Email: info@seyoulskin.us
Phone: +1 (660) 833-1681

Mailing Address:
212 N 2ND ST STE 100
RICHMOND, KY 40475
United States